Delivery policy

Delivery methods

Our items are sent via DHL Express to all available destinations.

 

Availability

All items listed in our website are in stock and available for immediate order.

Refer to the below information on delivery times.

 

Delivery time & Dispatch

We will ship orders within 24 hours of receipt of the order confirmation via DHL Express delivery method.

Once the order has been dispatched, you will receive a tracking number by DHL for the shipment, which usually takes up to 4 hours after the dispatch from our premises.

Our delivery times:

 Finland 1-2 business days
 Sweden 1-2 business days
 Ireland 1-2 business days
 United Kingdom 1-2 business days




Delivery costs

We offer free delivery for all orders!

 

Order status

You may check the status of your order via the order status link we send with the order confirmation email, or alternatively you may contact us directly via email at support@jx-deals.com to ask about your order.

 

Delivery destinations

Currently we deliver to Finland, Sweden, Ireland and the United Kingdom



Delivery delays & non-receipt

If you have not received your order on the expected delivery date, we ask you to wait patiently for a little longer. Please contact your local courier first to see if the delivery has been tried or ask your neighbors if the package happened to be left in their possession.

Sometimes small delays can occur in couriers and postal services, so we ask you to wait a few days longer.

If at least 14 days have elapsed since the expected delivery date, please contact our customer service via email at support@jx-deals.com and allow us at least 10 days to investigate the item(s) whereabouts with the courier service. If we cannot track your shipment after the 10 day investigation, the shipment will be declared lost and you will be entitled to a full refund (see our "Return & Refund policy" page) or we will send a replacement if you choose so.